Ticket Policy

Tickets are sold strictly on a non-refundable, non-transferable basis. However we understand circumstances can change, and some guests may not be able to attend for whatever reason. While we urge you to make every effort to use your ticket, should you be unable we can offer a swap to a future event, providing we are advised 72HRS PRIOR to the event of your non attendance. We reserve the right to resell your space at the event also to mitigate the financial impact of an empty space.

Please note under no circumstances can you gift, transfer, or name change any ticket, and you should never purchase a ticket from a third party, tixel, or marketplace etc. Such tickets will not be afforded entry and all guest tickets are cross referenced to photo ID you must present at both the security gate and the ticket desk at the event.

Use the form below to log your ticket for a credit, ensuring you enter the email you used to purchase the ticket and upload a photo of the ticket/s